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	<description>Mastering Sales Techniques and Negotiation Skills</description>
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		<title>How To Increase Sales With Conversation</title>
		<link>http://www.salesgrail.com/sales-techniques/how-to-increase-sales-with-conversation/</link>
		<comments>http://www.salesgrail.com/sales-techniques/how-to-increase-sales-with-conversation/#comments</comments>
		<pubDate>Fri, 09 Mar 2012 03:31:31 +0000</pubDate>
		<dc:creator>Sales Grail Team</dc:creator>
				<category><![CDATA[Sales Techniques]]></category>

		<guid isPermaLink="false">http://www.salesgrail.com/?p=1626</guid>
		<description><![CDATA[We had the recent pleasure of witnessing conversational selling at its finest. Many sales professionals would have passed this particular prospect off as not fitting their audience, but not this sales guy. He started asking questions. We&#8217;ve heard this before, ask questions and understand the buying motive and we’ll get everything we need to close the [...]]]></description>
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		<title>6 Things You Thought You Couldn&#8217;t Say In Sales</title>
		<link>http://www.salesgrail.com/sales-tips/6-things-you-thought-you-couldnt-say-in-sales/</link>
		<comments>http://www.salesgrail.com/sales-tips/6-things-you-thought-you-couldnt-say-in-sales/#comments</comments>
		<pubDate>Thu, 01 Mar 2012 03:22:53 +0000</pubDate>
		<dc:creator>Sales Grail Team</dc:creator>
				<category><![CDATA[Sales Tips]]></category>

		<guid isPermaLink="false">http://www.salesgrail.com/?p=1612</guid>
		<description><![CDATA[In sales, we’re quite particular about what we say and what we don’t say. We want to guide our prospects to a sale – it’s what we do. Some of us, however, are afraid to say certain things, or are nervous that some responses may have a negative impact. Here are a few that, said [...]]]></description>
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		<title>Selling More By Doing Nothing</title>
		<link>http://www.salesgrail.com/sales-training/selling-more-by-doing-nothing/</link>
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		<pubDate>Mon, 16 Jan 2012 02:19:00 +0000</pubDate>
		<dc:creator>Sales Grail Team</dc:creator>
				<category><![CDATA[Sales Training]]></category>

		<guid isPermaLink="false">http://www.salesgrail.com/?p=1604</guid>
		<description><![CDATA[Of all the sales tips and techniques, one of my favorites is to do nothing. Let me explain. As sales professionals, we push ourselves to succeed. Sales training is important to us, we read, and we&#8217;re always on the lookout to improve our edge. This is good, to a point. There comes a time when [...]]]></description>
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		<title>Customer Service And “Your” Sales Reputation</title>
		<link>http://www.salesgrail.com/customer-service/customer-service-and-your-sales-reputation/</link>
		<comments>http://www.salesgrail.com/customer-service/customer-service-and-your-sales-reputation/#comments</comments>
		<pubDate>Sun, 08 Jan 2012 22:51:52 +0000</pubDate>
		<dc:creator>Sales Grail Team</dc:creator>
				<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://www.salesgrail.com/?p=1598</guid>
		<description><![CDATA[So I bought my son a digital video recorder for Christmas. He was ecstatic &#8211; loved it! However, upon playback of the video, there was no sound. He was upset- really upset! We dug through the manuals. Tried all sorts of reset procedures. I checked online, read forums &#8211; nothing. Time to call India. It’s [...]]]></description>
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		<title>Sales Tips: Are You Selling Price or Value?</title>
		<link>http://www.salesgrail.com/sales-tips/sales-tips-are-you-selling-price-or-value/</link>
		<comments>http://www.salesgrail.com/sales-tips/sales-tips-are-you-selling-price-or-value/#comments</comments>
		<pubDate>Thu, 05 Jan 2012 15:52:46 +0000</pubDate>
		<dc:creator>Sales Grail Team</dc:creator>
				<category><![CDATA[Sales Tips]]></category>

		<guid isPermaLink="false">http://www.salesgrail.com/?p=1591</guid>
		<description><![CDATA[Which is more important to a customer price or value? I asked myself this question while I was shopping for an Xbox for my kids. I stumbled across one at a chain store. The price was more than most of its competitors. I bought it. Why? As a buyer, price is indeed important, but it&#8217;s [...]]]></description>
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		<title>What Will Drive Your Sales Success This Year</title>
		<link>http://www.salesgrail.com/sales-skills/what-will-drive-your-sales-success-this-year/</link>
		<comments>http://www.salesgrail.com/sales-skills/what-will-drive-your-sales-success-this-year/#comments</comments>
		<pubDate>Thu, 05 Jan 2012 02:54:14 +0000</pubDate>
		<dc:creator>Sales Grail Team</dc:creator>
				<category><![CDATA[Sales Skills]]></category>

		<guid isPermaLink="false">http://www.salesgrail.com/?p=1584</guid>
		<description><![CDATA[Quick story… Over the holidays, I played a lot of cards with relatives. I lost a lot. I was tempted to blame my losses on the luck of others &#8211; they simply got better cards. They didn&#8217;t. They just played them better. One of my opponents (my brother) is very skilled at cards. I am not. He can count cards, identify “tells,” [...]]]></description>
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		<title>The Secret Selling Ingredient You Lack</title>
		<link>http://www.salesgrail.com/sales-techniques/the-secret-selling-ingredient-you-lack/</link>
		<comments>http://www.salesgrail.com/sales-techniques/the-secret-selling-ingredient-you-lack/#comments</comments>
		<pubDate>Sat, 17 Dec 2011 04:49:55 +0000</pubDate>
		<dc:creator>Sales Grail Team</dc:creator>
				<category><![CDATA[Sales Techniques]]></category>

		<guid isPermaLink="false">http://www.salesgrail.com/?p=1575</guid>
		<description><![CDATA[The best sales techniques often leave out emotion. Rather than inspiring us to buy, they raise suspicion. Rather than motivating us to make a purchase, they pressure and annoy us. In the worse case, sales techniques can backfire and irritate prospects to the point of breaking trust. What to do&#8230;? While sales training is a vital key to sales success, [...]]]></description>
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		<title>A Common Sales Technique That&#8217;s Costing &#8220;You&#8221; Money</title>
		<link>http://www.salesgrail.com/sales-training/a-common-sales-technique-thats-costing-you-money/</link>
		<comments>http://www.salesgrail.com/sales-training/a-common-sales-technique-thats-costing-you-money/#comments</comments>
		<pubDate>Sun, 30 Oct 2011 03:47:10 +0000</pubDate>
		<dc:creator>Sales Grail Team</dc:creator>
				<category><![CDATA[Sales Training]]></category>

		<guid isPermaLink="false">http://www.salesgrail.com/?p=1531</guid>
		<description><![CDATA[I was walking through a retail store recently and I overheard a sales person answering a sales call. She was pleasant enough, but what surprised me was her response to a customer&#8217;s price request. She stated the price and then immediately added that there was a 10% discount that month. There are several problems with this very common sales technique. [...]]]></description>
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		<title>Sales Training &#8211; What Do We Expect?</title>
		<link>http://www.salesgrail.com/sales-training/sales-training-what-do-we-expect/</link>
		<comments>http://www.salesgrail.com/sales-training/sales-training-what-do-we-expect/#comments</comments>
		<pubDate>Sun, 12 Jun 2011 16:55:49 +0000</pubDate>
		<dc:creator>Sales Grail Team</dc:creator>
				<category><![CDATA[Sales Training]]></category>

		<guid isPermaLink="false">http://www.salesgrail.com/?p=1510</guid>
		<description><![CDATA[When we think of Sales Training, what comes to mind? Is it sales seminars, training videos, or having a sales manager hover over you? There is a lot of negative press about sales training – is it worth it, does it actually do anything to increase sales? Is it worth our time and investment? Here [...]]]></description>
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		<title>Sales Skills &#8211; How The Pros Do It</title>
		<link>http://www.salesgrail.com/sales-skills/sales-skills-how-the-pros-do-it/</link>
		<comments>http://www.salesgrail.com/sales-skills/sales-skills-how-the-pros-do-it/#comments</comments>
		<pubDate>Sat, 16 Apr 2011 02:43:04 +0000</pubDate>
		<dc:creator>Sales Grail Team</dc:creator>
				<category><![CDATA[Sales Skills]]></category>

		<guid isPermaLink="false">http://www.salesgrail.com/?p=1476</guid>
		<description><![CDATA[Have you ever been blown away by a great sales presentation? The kind that incorporates great sales skills and techniques? I encountered such a sales person this past weekend who practiced some key selling aspects that we sales professionals sometimes forget. I was at a typical convention among a crowd of folks selling their wares. [...]]]></description>
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